diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 9308181224
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to log in successfully. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a stable connection and then click on the send OTP option. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play with ease. This should resolve any compatibility problems and allow you to access the new features and updates.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means that users can only redeem the money they've earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but not the bonus amount itself. The funds earned from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and look for any withdrawal requests. If they appear to be failing, the money should be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their customer care centre for assistance.
Our top priorities are security and convenience, which is why we provide a range of safe deposit and withdrawal methods. These include credit and debit cards, electronic wallets, and bank transfers. We understand the importance of ensuring that our users' transactions are secure and reliable, and we take every precaution to protect our customers' personal and financial information. Our platform is designed with ease of use in mind, ensuring a seamless navigation experience whether you're playing on your desktop or mobile device. We've carefully crafted our interface to be intuitive and user-friendly, making it easy for you to find what you need and access your favorite games and features. We're committed to providing a hassle-free experience for all our users, and we're constantly working to improve and enhance our platform to meet your needs. Whether you're a seasoned gamer or just starting out, we're dedicated to making your experience with us enjoyable and stress-free.
Our platform features a user-friendly interface that ensures both new players and experienced gamers can dive into the action effortlessly. We take pride in offering a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing you with flexibility and peace of mind. This allows you to focus on your gaming experience without worrying about the technicalities of managing your account. Our secure payment options are designed to provide a seamless and hassle-free experience, giving you the freedom to play whenever and wherever you want. With our platform, you can rest assured that your financial transactions are protected and handled with the utmost care, giving you complete confidence in your online gaming experience.